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Terms & Conditions

Last updated: 9 November 2026

Welcome to Footflair! These Terms & Conditions explain how we operate our website and the conditions that apply when purchasing our personalised football boot stickers.

By placing an order with Footflair, you agree to these terms. Nothing in these terms affects your statutory consumer rights.

1. About Us

Footflair is a UK-based business specialising in personalised football boot stickers and decals.

Business name: Footflair

Operated by: Anthony James Lake, trading as Footflair (sole trader)

Contact email: Footflair@hotmail.co.uk

Business contact address: 6 Balgonie Court, Chellaston, Derby, DE73 5YH

2. Products & Personalisation

Our football boot stickers are made to order using the personalisation details you provide.

Customers can select their preferred name, sticker colour, quantity and optional country flags, subject to the options available on the product page.

Please check your personalisation carefully before completing your purchase, including spelling, colours, numbers and flags where applicable.

We reproduce the details submitted with your order. If we make an error during production, please contact us so we can put things right.

Product photographs are intended to show the appearance of our stickers. Colours may vary slightly depending on your device's screen settings.

3. Ordering & Payment

All prices are displayed in British pounds sterling (£).

The total cost of your order, including applicable delivery charges, will be displayed before you complete checkout.

Payment must be completed using one of the payment methods available on our website.

Once an order is placed, you will receive an order confirmation. This confirms that we have received your order request.

We reserve the right to decline or cancel an order where necessary, including where there is a pricing error, a payment issue, or where requested personalisation cannot reasonably be produced. If payment has already been taken for an order we cannot fulfil, we will provide a refund.

4. Changes & Cancellations

If you need to change your personalisation details or cancel an order, please contact us as soon as possible.

We will do our best to accommodate requests before production begins, but changes may not be possible once your stickers have entered production.

As our stickers are made to your individual specifications, they are generally exempt from the standard 14-day change-of-mind cancellation right under UK consumer law.

For further details, please see our Returns & Refunds Policy.

5. Delivery

We currently deliver within the United Kingdom only.

Our personalised stickers are normally prepared and dispatched within 2–4 working days. Postal delivery time is additional.

Delivery charges and any free-delivery thresholds are displayed at checkout.

For full information, please see our Delivery Information page.

6. Application, Suitability & Care

Our stickers are designed for personalising suitable football boot surfaces.

Before applying your stickers, ensure the surface is clean, dry and free from dirt or grease. Always follow the application instructions supplied with your order.

Adhesion and durability can vary depending on the boot material, surface texture, application method, cleaning products and playing conditions.

Customers should check that the intended application surface is suitable. We do not guarantee that stickers will adhere equally well to every football boot material or last for a specific period under all conditions.

Nothing in this section excludes or limits your statutory rights where a product is faulty, not as described or otherwise fails to meet applicable consumer standards.

7. Faulty, Damaged or Incorrect Products

We take care when producing and preparing every order.

If your stickers arrive faulty, damaged or different from what you ordered, please contact us with your order number and details of the issue.

We will review the problem and provide an appropriate remedy in accordance with your statutory consumer rights.

Please see our Returns & Refunds Policy for more information.

8. Customer-Supplied Designs & Content

Where customers provide names, text, flags, logos or other artwork for personalisation, they must ensure they have the necessary rights or permission to use that content.

We reserve the right to refuse requests containing unlawful, abusive or infringing material.

9. Website Content & Intellectual Property

The Footflair name, branding, original product images, graphics and website content belong to Footflair or their respective rights holders.

You may not reproduce or use our original branding or content for commercial purposes without permission.

Any third-party football boot brands shown in product photographs remain the property of their respective owners. Footflair is an independent personalisation business and is not affiliated with or endorsed by those brands.

10. Website Availability

We aim to keep our website and ordering services available, but we cannot guarantee uninterrupted access.

We may update product details, prices and website content when necessary. Changes will not retrospectively alter orders already accepted, except where agreed with the customer or permitted by law.

11. Personal Information

We collect and use personal information to process orders, provide customer support and operate our business.

Please see our Privacy Policy for further details.

12. Liability & Consumer Rights

Nothing in these Terms & Conditions excludes or restricts liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.

We are not responsible for damage resulting solely from improper application, misuse or normal wear and tear, where the product itself meets the standards required by law.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Customers retain any mandatory consumer protections and rights to bring legal proceedings that apply to them under relevant UK law.

14. Contact Us

If you have any questions about these Terms & Conditions or an order, please contact us through our website's Contact Us page or at:

Footflair@hotmail.co.uk

We may update these terms from time to time. The latest version will be available on our website.

Frequently asked questions

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